Shipping policy
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Processing Time: Orders are typically processed and dispatched within 1-3 business days of payment confirmation, excluding weekends and holidays.
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Shipping Methods: We provide flexible shipping options to meet your requirements. Express shipping generally processes within 1-3 business days with a cut-off time of 3pm. Additionally, we offer Same-Day Shipping, our most requested method, for an additional Php150 per order placed on or before 10pm daily. And via Pick up ℅ customer.
+Express Shipping:
Metro Manila Php100
Provincial Php200
+Same Day Delivery Php150 within Metro Manila
Pick Up (℅ Customer)
Pin 9 Matters on Grab, Lalamove, or other couriers
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Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
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Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer service team for assistance. We will do our best to resolve any issues and ensure that your order is delivered accordingly in a timely manner.