Terms of service
Welcome to 9 Matters! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online store. By accessing or using our website and purchasing products from our store, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make purchases from our store.
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Definitions
- "Website" refers to the online platform operated by 9 Matters, accessible at https://www.9matters.com
- "Store" refers to the online shop operated by 9 Matters, where users can purchase products.
- "Products" refers to the goods available for purchase on our store.
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Purchases and Payments
- When you make a purchase from our store, you agree to provide accurate and complete information, including your name, email address, shipping address, and payment details.
- All prices listed on our website are in Philippine Peso (PHP) and are inclusive of applicable taxes.
- Payment methods accepted may include credit/debit cards, bank transfers, or other payment options available at checkout.
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Shipping and Delivery
- We offer shipping within the Philippines. Shipping fees and delivery times vary depending on the destination and selected shipping method.
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
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Returns and Refunds
- We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 30 days of delivery for a full refund or exchange, subject to our Returns Policy.
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Intellectual Property
- All content on our website, including text, graphics, logos, images, and product descriptions, is the property of 9 Matters and is protected by Philippine and international copyright laws.
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Limitation of Liability
- In no event shall 9 Matters, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of products from our store.
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Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.
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Changes to Terms and Conditions
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for changes.
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